Your appointments and well-being are very important to us. We understand that sometimes, unexpected delays can occur. If you need to cancel your appointment, we respectfully request at least 24 hours notice otherwise you will incur a fee which is necessary to keep the clinic running and for us to continue to deliver the best patient care that we can.
Our Cancellation Policy:
- First-time cancellations will not incur any fee and we will do our very best to reschedule your service for another time that is convenient to you.
- Any cancellation or reschedule made less than 24 hours prior to your appointment will result in a cancellation fee.
- If you are more than 15 minutes late for your service, we may not be able to accommodate you. In this case, the same cancellation fee will apply.